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Hello! We are Nanda and Pepa, together we formed This is Pepa. Our story began in a very special way and almost by accident.

FAQ

How can I make sure that my order has been placed correctly?

Once you have placed your order and the first payment has been made, you will receive a confirmation email. If you do not receive it, please contact us.
Contact us through our email: thisispepa. pedidos@gmail.com or through our phone: +34 655 856 279

Can I remove any item from my order?

Yes. You can remove unwanted items from the shopping cart as long as you have not processed the order.

I am missing an item from my order or my order has not arrived

If this happens, please send a message to thisispepa. pedidos@gmail.com or to +34 655 856 279 with the order number and the name and number of the missing product.

My order has a defective item

If one of our products arrives in poor condition, please contact us by writing to thisispepa. pedidos@gmail.com or sending a message to +34 655 856 279 and we will replace the item or refund the cost.
amount.

My order has an incorrect item

In the event that you receive an incorrect item, please contact us by writing to thisispepa. pedidos@gmail.com and we will replace the item with the correct one.

Can I make changes to an order I have already shipped?

Once the shipment has been made, it will not be possible to make any changes or modifications.

Reviews

  • “He loved it! Thank you so much, really.”

  • “I’m in love with your work, I love it!!!”

  • “We are in love, I am going to ask you for my kitten”